Privacy Policy

COMPLIANCE WITH REGULATION 2016/679

A. Our website is available at the address: sociably.gr and sociably.media. We take all necessary measures and follow all globally accepted and based on international standards security policies to protect the personal data of customers/partners we process in such a way as to ensure that the processing of personal data is always carried out in accordance with the obligations imposed by the legal framework governing both the company itself and third parties who may process personal data on behalf of the company.

Our company does not keep or process personal data of minors under the age of 18.

Considering the legal framework it follows: the relevant provisions of National Law on the Protection of Personal Data and on ensuring the Confidentiality of Communications (indicatively and not exhaustively, Law 2472/1997 on the protection of personal data, Law 3471/2006 on the protection of privacy in the field of electronic communications, as currently in force, the Regulations on the Confidentiality of Communications of the EETT as published in the Government Gazette 87 & 88/26-1-2005 and in force, Presidential Decree 47/2005), the relevant provisions of Community Law (European General Data Protection Regulation/GDPR – 2016/679).

We provide you with the policy on the processing of personal data that you enter and store on our behalf:

Contact regarding personal data issues. For issues related to the processing of personal data, you can contact us at 211 1828738 with our responsible person between 9:00 and 17:00, Monday to Friday, except holidays, or at any time of the day at [email protected]

Purpose of processing and uses/processing methods of personal data

The purpose of processing and the method of processing the personal data we maintain varies depending on the method of collection and the service for the provision of which the collection was requested. There are certain services that Sociably media will not be able to provide if it does not have specific types of Personal Data, such as, for example, the Personal Data required for the registration of a domain name, so that they can be declared in the corresponding, depending on the extension, domain name registration registry.

Purposes of processing the personal data of our customers/partners:

(a) the provision of the services assigned by the customer to our company.

We list below the points at which we will request your personal details:

Contact Form with our company through https://www.sociably.media

first and last name

landline phone number

mobile phone number

your email address (email)

These details will be used for communication with you to serve your request and are subject to the rights of the subjects as described below.

Contact Form with our company through the account at https://www.sociably.media

first and last name

landline phone number

mobile phone number

your email address (email)

These details will be used for communication with you to serve your request and are subject to the rights of the subjects as described below.

Registration Form as a user on our company through https://www.sociably.media

first and last name, full address, mobile and/or landline phone number for communication, fax number for communication (individuals)
company name, trade name, full registered office address, Tax Identification Number (AFM), Tax Office (DOY), occupation, mobile and/or landline phone number for communication, fax number for communication (Businesses), your email address (email), in order to receive updates regarding the services you activate on our company.

These details will be used to create a user/customer account in our ERP so that you can place orders through the customer panel. In addition, the corresponding invoice you request can be issued, while we can communicate with you on matters relating to the services you have active on our company. The personal data entered here are subject to the rights of the subjects as described below.

Create New Contact Form through the user account first and last name, full address, mobile and/or landline phone number for communication (individuals), company name, trade name, full registered office address, Tax Identification Number (AFM), Tax Office (DOY), occupation, mobile and/or landline phone number for communication, fax number for communication (Businesses), your email address (email), in order to receive updates regarding the services you activate on our company.

These details will be used to create a billing contact in our ERP so that you can place orders through the customer panel for the specific contact. In addition, the corresponding invoice you request can be issued on these details. The personal data entered here are subject to the rights of the subjects as described below.

By phone

The calls made to and from our company may be recorded for quality improvement and to ensure the procedures for the provision of the services we offer. The data that will be requested during your conversation with our representative will be recorded in the corresponding form as described in detail above and are governed by the purposes and processing methods that apply to them.

By email

Emails sent to and from our company may be retained for quality improvement and to ensure the procedures for the provision of the services we offer. The data that will be included in email messages during your communication with our company will be recorded in the corresponding form as described in detail above and are governed by the purposes and processing methods that apply to them.

Credit/Debit Card Billing Form

Cardholder Name

Card Type

Card Number

Expiration Date

CVV2/CVC2

This information is necessary for charging your credit/debit card, and the confidentiality of this information is ensured through encryption protocols and securing Internet communications, while the transmission to the financial institution that will conduct the transaction is absolutely secure and via security keys and secure data transmission. When entering the credit/debit card details, secure procedures are used which allow Sociably media to perform the transaction with Eurobank without being forwarded to an external website. The card data and details entered are not stored or retained in any records.

(b) Following your consent and if you have provided us, either when creating a member account or when subscribing to our newsletters and personalized communication, the necessary information in each case, the following possibilities are also provided:

Sending email messages to inform you about offers, contests or other news of general interest and always related to the services we provide.

Legal reasons for processing the personal data we maintain?

The personal data you provide and we store are processed because we have a legal reason for this processing.

Legal reasons for processing your personal data:

(a) the provision of the services you assign to us and wish us to provide you with, such as, for example, the registration of a domain name or the activation of a website hosting service, and consequently the fulfillment of our company’s contractual obligations in this context. Additionally, they are required for the issuance of the corresponding service or sales invoice for the services or products you choose to purchase from our company. They are also necessary for after-sales support, to communicate with you about your services (renewal, expiration, etc.) and generally where it is reasonably necessary or required for compliance with legal or regulatory requirements, dispute resolution, fraud and abuse prevention, and enforcement of terms and conditions.

(d) the consent you provide under the specific conditions set by the legal framework, in order to: subscribe to newsletters, receive updates on products, services, offers,

Minors and children

Sociably media does not provide services or products for purchase by children and minors under the age of 16. If you are under 16, you can use our website only with the participation and approval of a parent or guardian.

Disclosure/sharing of your data:

Sociably media has the ability to transfer your personal data to third parties to whom the company assigns, under specific terms, the processing of personal data on its behalf.

Specifically:

Data is transferred to companies cooperating with Sociably media for the purpose of providing services for the execution of which it is necessary for our company to transfer specific personal data of yours and always in accordance with your express consent. We indicatively and not exhaustively mention companies providing SSL encryption certificates, domain name registries such as EETT, ITE, EURid, OnlineNIC, etc. during the registration of a domain name, etc. This disclosure is made solely and exclusively for the purpose of implementing the contract for the provision of services between our company and the natural or legal person concerned.

In these cases, Sociably media remains responsible for the processing of your personal data and defines the individual elements of the processing. It is obliged to ensure that the selection of third parties to whom it assigns the execution of processing activities ensures that the processing is carried out in accordance with the applicable legal framework and that any natural person can freely and unimpededly exercise the rights granted to him by this legal framework.

Personal Data Storage Infrastructure

The applications Sociably media uses to maintain the procedures provided for by the applicable regulatory and legal framework operate in a secure environment with the coverage of a special SSL certificate in order to encrypt all data transmitted through these services/applications. The virtual or physical servers used for storing and processing personal data have installed programs to ensure the integrity and prevent processing by unauthorized natural or legal persons, while being covered by security software to prevent any malicious attacks.

Retention Period

The retention period of the data is decided based on the following specific criteria depending on the case:

Also, we will retain your account data for as long as you maintain it and have not requested its deletion. Your data, which is provided to us for the purpose of providing you with services, will be retained for as long as necessary for us to continue providing you with these services. To the extent that it is reasonably necessary or required for compliance with legal or regulatory requirements, dispute resolution, fraud and abuse prevention, and enforcement of terms and conditions, we may retain some of your information as required, even after the termination of your account or we no longer need to provide you with our services.

To withdraw your consent, you can contact our company at the following contact details:

email: [email protected]

tel: (0030)211 1828738

You can also use the unsubscribe options, by clicking on the respective link, which is included in our electronic communications or through the user account under “My Details”.

Subject’s Rights in Relation to Their Personal Data

Every natural person whose data is subject to processing by Sociably media enjoys the following rights:

Right of access:

You have the right to know and confirm that the processing of your data is done in a lawful manner. Therefore, at any time, you have the right to access your data and request additional information about its processing.

Right to rectification:

You have the right to correct, update or modify your personal data either by contacting our company at the above contact details or directly through the user panel you maintain with us.

Right to erasure:

You have the right to submit a request for erasure of your personal data. You can do this in order to protect your legitimate interests or even without justification. In cases such as, indicatively, where there is a contract, a legal obligation to process personal data, public interest, etc., this right is subject to specific limitations or does not exist, depending on the case.

Right to restriction of processing:

You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you dispute the accuracy of your personal data and until their verification, (b) when you object to the deletion of personal data and instead request a restriction on their use, (c) when your personal data is no longer needed for the purposes of processing, but are necessary for you for the establishment, exercise, support of legal claims, and (d) when you object to the processing and until it is verified that the legitimate reasons that concern us and prevail over the reasons for which you object to the processing.

Right to object to processing:

You have the right to object at any time to the processing of your personal data, even in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as the controller, as well as in the processing for the purposes of direct marketing and profiling.

Right to data portability:

You have the right to receive your personal data free of charge in a format that will allow you to access them, use them and process them with commonly used processing methods. You also have the right to request us, if technically feasible, to transmit the data directly to another controller. This right exists for the data you have provided to us and the processing of which is carried out by automated means based on your consent or in the performance of a relevant contract.

Right to withdraw consent:

Sociably media informs you that if the processing is based on your consent, you have the right to withdraw it freely, without prejudice to the lawfulness of the processing based on the consent before you withdrew it. To withdraw your consent, you can contact our company at the following contact details:

email: [email protected]

tel: (0030)2111828738

To exercise any of the above rights, you can contact our company at the following contact details:

email: [email protected]

tel: (0030)2111828738

Right to lodge a complaint with the HDPA

You have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

Telephone Center: (+30) 210 6475600, Fax: (+30) 210 6475628,

Email: [email protected]

Personal Data Security

Sociably media implements appropriate technical and organizational measures with the aim of securely processing personal data and preventing accidental loss or destruction and unauthorized or/and illegal access, use, modification or disclosure of it. In any case, the way the Internet operates and the fact that it is free to anyone, does not allow guarantees to be provided that unauthorized third parties will never have the ability to breach the implemented technical and organizational measures, gaining access and possibly using personal data for unauthorized and/or illegitimate purposes.

Links to other websites.

Our website may contain links to external websites. Sociably media is not responsible for the privacy practices or the content of other websites that do not belong to our company. Consequently, we recommend that you carefully read the privacy statements of the websites you visit.

Last update of the Personal Data Privacy Policy: 24/01/2025